COVID-19 FAQ’S

The COVID-19 pandemic has had an impact on everyone in our community and we appreciate your continued patience during a time where restrictions apply. For Air Locker Training, your safety remains the highest priority, and we would like to assure you of our commitment to following state government guidelines for social distancing and hygiene standards. If you are feeling unwell or have any of the symptoms of the coronavirus, we would ask that you respect the safety of all others by not attending the studio.

Booking for your session is essential. With regulations in place, and with your safety in mind, we have a 20 member per class restriction. Please book before coming into the studio so you don’t miss out.
All staff at our ALT locations have completed their COVID safe training and have their government issued training certification.
Yes, it does. It is essential that everyone demonstrate social distancing of 1.5m at all times. We ask: • No high fives, foot taps only • Maximum of 2 people per station • No crowding at bag racks
Yes, all Air Locker Training studios now have a regular deep clean, as well as cleaning before and after every single class.
Yes, kids can still attend the Rising Stars classes. Please check your studio timetable for class times and availability
When you arrive at the studio, you will be greeted by a trainer who will ensure you have booked and are checked into your class. You’ll then be able to go into the studio and get ready for your class as normal.
If you can’t make it to a session, please cancel your booking via the app ASAP. This will allow other members to take your spot in the class. You will be able to cancel your session up to 2 hours prior to your session without any penalty. It’s important we respect bookings and if any members are found to be continuously misusing the booking system, restrictions to your booking abilities will apply.
Yes. Restrictions on class numbers could mean there is a waitlist for some classes. When you book a class via the app or website, you will be directed to join a waitlist if the class is already full. If someone cancels their booking, the next person in line on the waitlist will be notified via text or email and can join the class.
Yes. Social distancing rules and restrictions mean that our class sizes will be reduced for the time being. Our top priority is to keep everyone safe and have a cap of 2 people per station at all classes while maintaining a 1.5m gap. You and your friends can still all book and attend a class.
As soon as the state government lifts restrictions, we will let you know via the Air Locker Training app, website and social media.
Air Locker Training will be implementing all National and state regulations as well as implementing extra measures necessary to ensure the safety of all members, guests and staff.